FAQ

At Clock More Than Watches, we curate an exquisite collection of timepieces including:

• Automatic watches for the discerning enthusiast
• Movement-focused timepieces for horology aficionados
• Swiss-made watches representing the pinnacle of craftsmanship
• Quartz watches combining precision with style
• Fashion watches for the style-conscious individual
• Distinct collections for both men and women

Each piece is selected for its quality, design, and timeless appeal.

Absolutely. We take pride in offering only genuine, high-quality timepieces. Every watch undergoes a rigorous quality check before shipping to ensure authenticity and perfect condition.

Yes, we carefully curate collections for both men’s watches and women’s watches, ensuring we have the perfect timepiece for every style and occasion.

We accept the following secure payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All transactions are encrypted and secure for your peace of mind.

We proudly serve watch enthusiasts worldwide. However, please note that delivery to select remote areas in Asia and other locations may be limited. During checkout, our system will automatically verify if we can deliver to your address.

Each order undergoes careful processing within 1-2 business days, which includes:

• Order verification
• Quality inspection of your timepiece
• Luxury packaging preparation

We offer two refined shipping options designed for your convenience:

Yes, for Standard Shipping via DHL or FedEx, you’ll receive real-time tracking updates. We believe in keeping you informed every step of your timepiece’s journey to your doorstep.

While we strive for timely delivery, occasionally factors beyond our control may affect delivery times, including:

• Customs processing
• Weather conditions
• Carrier delays
• Other unforeseen circumstances

Rest assured, we work closely with our shipping partners to minimize any delays.

We want you to be completely satisfied with your timepiece. If for any reason your watch doesn’t meet your expectations, you have 15 days from the delivery date to initiate a return.

Please contact our customer care team at [email protected] within 15 days of receiving your watch. Our team will guide you through the return process with the same care and attention to detail that defines our brand.

To be eligible for return, your timepiece must be in its original condition, with all packaging and documentation intact. We appreciate your understanding that we cannot accept returns on watches that show signs of wear or damage.

Our dedicated customer care team is here to ensure your watch journey is seamless from selection to delivery. You can reach us at:

At Clock More Than Watches, we believe every second counts—which is why we’re committed to delivering your exceptional timepiece with the efficiency and care it deserves. Your satisfaction is our priority, from the moment you browse our collection to the lifetime you enjoy your timepiece.